Massive Action Marketing Privacy Policy

This Privacy Policy replaces the priorversion effective January 1, 2024.

Protecting your private information isour priority. This Privacy Policy explains how Massive Action Marketing LLC(“Massive Action Marketing,” “MAM,” “we,” “us,” or “our”) collects, uses,discloses, retains, and protects personal information when you visit https://mactionmarketing.com, interact with our website, communicate with us,use our services, submit information through our forms, receive ourcommunications, or otherwise engage with us (collectively, the “Site” and“Services”).

For purposes of this Privacy Policy,unless otherwise noted, all references to Massive Action Marketing LLC includehttps://mactionmarketing.com, Massive Action Marketing, and MAM. The MAMwebsite is a lead generation, marketing, advertising, and business serviceswebsite.

By using the Site or Services, youacknowledge that you have read and understood this Privacy Policy. Whererequired by applicable law, we will request your consent before collecting,using, or disclosing certain personal information.

This Privacy Policy should be readtogether with our Terms of Service, Cookie Policy, and any applicable clientagreement, proposal, order form, statement of work, master services agreement,or other written agreement.

1. PersonalInformation We Collect

We may collect personal information directly from you, automaticallythrough your use of the Site, from our clients or business partners, fromservice providers, from advertising or analytics partners, and from otherlawful sources.

The types of personal information we may collect depend on how youinteract with us and may include the following:

1.1 Contact Information

We may collectcontact information, such as:

• First and last name;
• Email address;
• Phone number;
• Mailing address;
• Business address;
• Company name;
• Job title;
• Communication preferences.

1.2 Inquiry and LeadInformation

If yousubmit a form, request information, schedule a call, request a proposal,respond to an advertisement, or otherwise contact us, we may collectinformation related to your inquiry, such as:

• Products or services ofinterest;
• Business needs;
• Marketing goals;
• Budget or project information;
• Message content;
• Form submissions;
• Referral source;
• Appointment information;
• Notes or records related toyour inquiry.

1.3 Account,Client, and Service Information

Ifyou are a client, prospective client, vendor, partner, or authorized user ofour Services, we may collect information such as:

• Account registrationinformation;
• Login or access information,where applicable;
• Proposal, contract, order, andbilling details;
• Service configurationinformation;
• Campaign information;
• Advertising information;
• Client-provided data;
• Communications with our team;
• Support requests;
• Project and implementationdetails.

1.4 Payment andTransaction Information

Ifyou purchase products or services from us, we or our payment processors maycollect payment-related information, billing details, transaction records,invoice information, and related commercial information. We do notintentionally store full payment card numbers unless expressly stated andhandled through appropriate payment-processing systems.

1.5 Communications Information

We may collectinformation when you communicate with us by phone, email, SMS/MMS, chat, webform, social media, video meeting, or other channels. This may include:

• Message content;
• Call notes;
• Email records;
• SMS/MMS records;
• Communication timestamps;
• Sender and recipientinformation;
• Marketing opt-in or opt-outstatus;
• Customer service or salesnotes;
• Records needed to respond toyour request or provide Services.

Where legallypermitted and disclosed, communications may be recorded, transcribed,monitored, analyzed, or stored for quality assurance, training, compliance,recordkeeping, security, and business purposes.

1.6 Website, Device,and Usage Information

Whenyou visit the Site, information about your computer hardware, software,browser, device, and Site usage may be automatically collected. Thisinformation may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Domain names;
• Access times;
• Referring website addresses;
• Pages visited;
• Links clicked;
• Time spent on pages;
• Approximate location derivedfrom IP address;
• Advertising identifiers;
• Cookie identifiers;
• Session information;
• Interaction data;
• Form analytics;
• Conversion data.

Thisinformation is used for Site operation, analytics, advertising, security, fraudprevention, quality improvement, and general statistics regarding use of theSite and Services.

1.7 Demographicand Preference Information

Wemay collect demographic, preference, or profile information that youvoluntarily provide or that is inferred from your interactions with the Site orServices, such as general age range, gender, location, interests, preferences,or marketing segment. We do not require you to provide demographic informationunless necessary for a specific service, promotion, or lawful business purpose.

1.8 Cookies andTracking Technologies

We usecookies, pixels, tags, scripts, local storage, analytics tools, advertisingtechnologies, and similar tracking technologies. For more information, pleasereview our Cookie Policy.

1.9 Information From ThirdParties

We mayreceive personal information from third parties, such as advertising platforms,analytics providers, marketing partners, lead sources, data providers, CRMproviders, social media platforms, vendors, clients, referral partners,publicly available sources, and other lawful sources.

2. InformationYou Voluntarily Provide

We do not collect personal information directly from you unless youvoluntarily provide it to us or unless it is collected automatically throughyour use of the Site or Services as described in this Privacy Policy.

You may be required to provide certain personal information when youchoose to use certain products, services, or Site features. These may include,for example:

• Registering for an account;
• Requesting information;
• Submitting a contact form;
• Scheduling a consultation;
• Entering a sweepstakes,promotion, or contest sponsored by us or one of our partners;
• Signing up for special offers;
• Subscribing to email or SMScommunications;
• Sending us an email or message;
• Purchasing products orservices;
• Submitting payment or billinginformation
• Communicating with our sales,support, or service teams.

If you choose not to provide information requested from you, we maynot be able to respond to your inquiry, provide certain Services, complete atransaction, or make certain Site features available.

3. How We UsePersonal Information

MAM collects and uses personal information to operate, provide,improve, secure, market, and deliver the Site and Services. We may use personalinformation for the following purposes:

3.1 Provide andOperate the Site and Services

Wemay use personal information to:

• Operate and maintain the Site;
• Provide products and servicesyou request;
• Respond to inquiries;
• Schedule consultations,meetings, or appointments;
• Process transactions;
• Provide customer support;
• Manage client relationships;
• Deliver proposals, contracts,reports, or service updates;
• Configure, manage, and improvecampaigns or services.

3.2 Communicate With You

We may use personalinformation to communicate with you about:

• Services or products yourequested;
• Business inquiries;
• Proposals or agreements;
• Account or service updates;
• Customer support;
• Billing or payment matters;
• Administrative notices;
• Security alerts;
• Policy updates
• Promotional offers, wherepermitted.

3.3 Marketing and Advertising

We may usepersonal information to inform you of products, services, events, promotions,resources, or offers available from MAM, our affiliates, or selected partners,where permitted by law.

We may also usepersonal information to:

• Measure advertisingperformance;
• Attribute leads or conversionsto campaigns;
• Understand referral sources;
• Deliver customized content oradvertising;
• Conduct retargeting orremarketing;
• Build or use marketingaudiences;
• Improve sales and marketingefforts;
• Analyze visitor interests andbehavior.

3.4 Analytics and SiteImprovement

We may usepersonal information and usage data to:

• Analyze how visitors use theSite;
• Determine which services orpages are most popular;
• Improve Site performance;
• Diagnose technical issues;
• Test and optimize content;
• Understand user behavior;
• Develop new features, services,or marketing strategies.

3.5 Security,Fraud Prevention, and Compliance

Wemay use personal information to:

• Protect the Site, Services,systems, users, clients, and business operations;
• Detect, prevent, or investigatefraud, abuse, security incidents, unauthorized access, or unlawful activity;
• Enforce our Terms of Service,agreements, and policies;
• Comply with legal, regulatory,contractual, tax, accounting, and reporting obligations;
• Respond to subpoenas, courtorders, legal process, government requests, or lawful investigations;
• Protect the rights, safety,property, or security of MAM, our users, our clients, our partners, or thepublic.

3.6 Business Operations

We may use personalinformation for ordinary business purposes, such as:

• Recordkeeping;
• Auditing;
• Internal reporting;
• Training;
• Quality assurance;
• Vendor management;
• Professional advice;
• Corporate transactions;
• Dispute resolution;
• Business planning;
• Service development.

4. How WeDisclose Personal Information

MAM does not sell, rent, or lease customer lists to third parties.However, we may disclose personal information as described below.

4.1 Service Providers andVendors

We maydisclose personal information to trusted service providers and vendors thathelp us operate the Site, provide Services, support business operations, orperform functions on our behalf. These may include:

• Website hosting providers;
• Cloud storage providers;
• Analytics providers;
• Advertising and marketingplatforms;
• CRM and marketing automationproviders;
• Email and SMS providers;
• Payment processors;
• Customer support tools;
• Security and fraud preventionproviders;
• Data enrichment or leadmanagement providers;
• Professional advisors;
• Contractors and subcontractors;
• Other technology and businessservice providers.

Theseproviders are authorized to use personal information only as necessary toprovide services to us or as otherwise permitted by law or contract.

4.2 Advertising,Analytics, and Marketing Partners

Wemay disclose or make available certain website, device, usage, cookie,advertising, or analytics information to advertising platforms, analyticsproviders, social media platforms, and marketing partners to help us measurecampaigns, deliver relevant advertising, perform retargeting, understand Sitetraffic, and improve marketing performance.

Dependingon applicable law, some of these activities may be considered “sharing”personal information for cross-context behavioral advertising, “targetedadvertising,” or similar terms. See Section 8 for information about privacychoices and opt-out rights.

4.3 Affiliates andRelated Companies

We maydisclose personal information to our affiliates, related companies, brands,subsidiaries, parent companies, or commonly controlled entities for business,operational, administrative, marketing, and service-related purposes, subjectto applicable law.

4.4 Clients,Business Partners, and Referral Partners

Whereappropriate and lawful, we may disclose personal information to clients,business partners, referral partners, or other parties involved in fulfillingyour inquiry, providing requested services, managing campaigns, or respondingto your request.

4.5 Legal Compliance andProtection

We maydisclose personal information without notice if required or permitted by law orif we believe in good faith that such action is necessary to:

• Comply with legal process,court orders, subpoenas, or government requests;
• Comply with applicable laws orregulations;
• Protect and defend the rights,property, or safety of MAM;
• Protect the personal safety ofusers, clients, employees, contractors, or the public;
• Prevent, detect, or investigatefraud, security incidents, unlawful activity, or policy violations;
• Enforce our agreements, Termsof Service, or policies.

4.6 Corporate Transactions

We may disclose ortransfer personal information in connection with an actual or potential merger,acquisition, financing, reorganization, sale of assets, bankruptcy,receivership, due diligence process, corporate restructuring, or similarbusiness transaction.

4.7 With Your Consent orDirection

We maydisclose personal information with your consent, at your direction, or asotherwise disclosed to you at the time of collection.

5.Cookies, Tracking, Analytics, and Advertising

The Site may use cookies and similar technologies to helppersonalize your online experience, operate the Site, remember preferences,analyze Site usage, measure advertising effectiveness, and support marketingcampaigns.

A cookie is a text file placed on your device by a web page server.Cookies cannot be used to run programs or deliver viruses to your computer.Cookies are uniquely assigned to a browser or device and can generally only beread by a web server in the domain that issued the cookie.

One purpose of cookies is to provide a convenience feature to saveyou time. For example, if you personalize MAM pages, register with MAM, submitinformation through the Site, or use Site features, cookies may help recallyour information or preferences on later visits.

We may also use pixels, web beacons, browser cache technologies,local storage, statistical identifiers, clear gifs, embedded scripts, andsimilar technologies. These technologies may help us measure Site traffic,understand user behavior, deliver customized content or advertising, andevaluate marketing performance.

You have choices regarding cookies and tracking technologies. Mostweb browsers automatically accept cookies, but you can usually modify yourbrowser settings to decline cookies. If you choose to decline cookies, you maynot be able to fully experience the interactive features of the Site orServices.

For more information about cookies and your choices, please reviewour Cookie Policy.

6. Email, SMS,and Other Communications

6.1 Email Communications

From time to time,MAM may contact you by email for announcements, promotional offers, alerts,confirmations, surveys, service updates, administrative notices, and othergeneral communications.

To improve ourcommunications and Services, we may receive a notification when you open anemail from MAM or click on a link in an email.

You may opt out ofmarketing or promotional emails by clicking the unsubscribe link included inthe email or by contacting us at info@mactionmarketing.com. Even if you opt outof marketing emails, we may still send you non-marketing communications, such astransactional, service, billing, legal, security, or administrative messages.

6.2 SMS/MMS Communications

If you provide yourmobile phone number and opt in to SMS/MMS communications, we may send you textmessages related to inquiries, services, appointments, updates, promotions, orother business purposes, where permitted by law.

Message frequencymay vary. Message and data rates may apply. You may opt out of SMS/MMS messagesat any time by replying STOP or using another opt-out method provided in themessage. For help, reply HELP or contact us at info@mactionmarketing.com or thephone number listed below.

Even if you opt outof marketing SMS/MMS messages, we may still send transactional orservice-related messages where permitted by law.

6.3 Telephone Calls

If you provide your phonenumber, we may contact you by phone regarding your inquiry, requested services,business relationship, appointments, proposals, or other relevant matters,where permitted by law.

7. Data Retention

We retain personal information for as long as reasonably necessaryto fulfill the purposes described in this Privacy Policy, including to provideServices, respond to inquiries, maintain business records, comply with legalobligations, resolve disputes, enforce agreements, prevent fraud, maintainsecurity, and support legitimate business operations.

The length of time we retain personal information may depend onfactors such as:

• The type of information;
• The purpose for which it wascollected;
• The nature of our relationshipwith you;
• Legal, tax, accounting, orreporting obligations;
• Contractual requirements;
• Security and fraud preventionneeds;
• Dispute resolution andenforcement needs;
• Whether retention is reasonablynecessary for business operations.

When personal information is no longer needed, we may delete,de-identify, aggregate, or retain it as permitted or required by law.

8. Your PrivacyChoices and Rights

Depending on where you live and subject to applicable law, you mayhave certain privacy rights regarding your personal information. These rightsmay include the right to:

• Request access to personalinformation we maintain about you;
• Request correction ofinaccurate personal information;
• Request deletion of personalinformation;
• Request a copy of personalinformation in a portable format;
• Opt out of the sale or sharingof personal information;
• Opt out of targetedadvertising;
• Opt out of certain profiling orautomated decision-making activities, where applicable;
• Limit the use or disclosure ofsensitive personal information, where applicable;
• Withdraw consent whereprocessing is based on consent;
• Appeal a denied privacyrequest, where required by law.

8.1 Right to Deletion

Subject to certainexceptions, upon receipt of a verifiable request from you, we will delete yourpersonal information from our records and direct our service providers todelete your personal information from their records where required byapplicable law.

We may not be able tocomply with a deletion request if retaining the information is necessary to:

• Complete the transaction forwhich the personal information was collected;
• Provide a good or servicerequested by you;
• Perform a contract between youand us;
• Detect security incidents;
• Protect against malicious,deceptive, fraudulent, or illegal activity;
• Prosecute those responsible forsuch activity;
• Debug to identify and repairerrors;
• Exercise free speech or anotherright provided by law;
• Comply with the CaliforniaElectronic Communications Privacy Act;
• Engage in lawful research wherepermitted;
• Enable internal uses reasonablyaligned with your expectations;
• Comply with a legal obligation;
• Use the information internallyin a lawful manner compatible with the context in which you provided it.

8.2 Sale,Sharing, and Targeted Advertising Opt-Outs

MAMdoes not sell, rent, or lease customer lists. However, some uses ofadvertising, analytics, pixels, cookies, retargeting, or marketing technologiesmay be considered a “sale,” “sharing,” or “targeted advertising” under certainstate privacy laws.

Whererequired by applicable law, you may opt out of the sale or sharing of personalinformation or the use of personal information for targeted advertising byusing the cookie preference tools made available on the Site, enabling alegally recognized universal opt-out mechanism, or contacting us using theinformation below.

8.3 GlobalPrivacy Control and Universal Opt-Out Signals

Whererequired by applicable law, we will recognize legally required browser-basedopt-out preference signals, such as Global Privacy Control or other recognizeduniversal opt-out mechanisms, as a request to opt out of the sale or sharing ofpersonal information or targeted advertising, as applicable.

Universalopt-out signals may apply only to the browser or device from which the signalis sent. If you use multiple browsers or devices, you may need to enable thesignal on each browser or device.

8.4 How to Submit aPrivacy Request

You maysubmit a privacy request by contacting us at:

Email:info@mactionmarketing.com
Phone: 505-587-8719
Mailing Address: 4801 Lang Ave NE Suite 110, Albuquerque, NM 87109

We mayneed to verify your identity before fulfilling certain requests. Verificationmay require you to provide information that matches information we alreadymaintain about you. Authorized agents may submit requests where permitted bylaw, subject to verification and authorization requirements.

8.5 Non-Discrimination

We will notdiscriminate against you for exercising privacy rights available underapplicable law.

9. Securityof Your Personal Information

MAM uses reasonable administrative, technical, and organizationalsafeguards designed to protect personal information from unauthorized access,use, disclosure, loss, misuse, or alteration.

When personal information, such as payment-related information, istransmitted to other websites or payment processors, it may be protectedthrough encryption, such as Secure Sockets Layer (SSL) or similar technology.

We strive to take appropriate security measures to protect personalinformation. However, no data transmission over the Internet, wireless network,website, platform, system, or storage technology can be guaranteed to be 100%secure. As a result, while we strive to protect personal information, youacknowledge that:

• There are security and privacylimitations inherent to the Internet and technology systems that are beyond ourcontrol; and
• The security, integrity, andprivacy of information exchanged between you and us through the Site orServices cannot be guaranteed.

10.External Data Storage and Service Providers

We may store personal information on servers, cloud infrastructure,databases, applications, and systems provided by third-party hosting vendorsand service providers with whom we have contracted.

These providers may process personal information in the UnitedStates or other locations where they or their service providers operate,subject to applicable law and contractual protections where required.

11. Third-PartyWebsites and Services

The Site or Services may contain links to third-party websites,platforms, applications, social media pages, advertisements, or services thatare not owned or controlled by MAM.

We are not responsible for the privacy practices, security, content,or policies of third-party websites or services. Your use of third-partywebsites or services is governed by their own privacy policies and terms.

12. Children’s Privacy

MAM does not knowingly collect personally identifiable informationfrom children under the age of 13. The Site and Services are not directed tochildren under 13.

If you are under the age of 13, you must ask your parent or guardianfor permission to use the Site. If we learn that we have collected personalinformation from a child under 13 without appropriate consent, we will takereasonable steps to delete that information.

13. International Users

MAM is based in the United States. If you access the Site orServices from outside the United States, you understand that your informationmay be collected, processed, transferred, stored, and used in the United Statesand other jurisdictions. These jurisdictions may have data protection laws thatdiffer from those in your location.

Where required by law, we will use appropriate safeguards forinternational transfers of personal information.

14. Changes to ThisPrivacy Policy

MAM reserves the right to change this Privacy Policy from time totime. We may notify you about significant changes in the way we treat personalinformation by sending a notice to the primary email address specified in youraccount, placing a prominent notice on the Site, updating this Privacy Policy,or using another legally permitted method.

Your continued use of the Site or Services after modifications areposted means that you acknowledge the modified Privacy Policy.

15. Contact Information

MAM welcomes your questions orcomments regarding this Privacy Policy. If you believe that MAM has not adheredto this Privacy Policy, or if you would like to exercise a privacy right,please contact us at:

Massive Action Marketing LLC
4801 Lang Ave NE Suite 110
Albuquerque, NM 87109
Email: info@mactionmarketing.com
Phone: 505-587-8719